Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3: Arlo is currently unavailable

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Aspirant
Aspirant

I've just purchased the Arlo Pro 3 and was trying to share the camera with my girlfriend's account.

However, every time I try to send the e-mail, I get the "We're sorry. Arlo is currently unavailable. Please try again later." message.

I can not really find any help for this, and I'm wondering if this is account specific.

 

Can someone help me out on this?

Model: VMB4540 | Arlo Pro 3 SmartHub, VMC4040P | Arlo Pro 3 Wire-Free Camera
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Community Manager
Community Manager

stijndelarbre,

 

Are you still experiencing this issue? Are you able to provide a screenshot of the error message?

 

JamesC

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Aspirant
Aspirant

Yes indeed, I'm still experiencing this issue.

Screenshot attached. I'm seeing this in both the app and my browser.

 

Screenshot 2020-09-16 at 22.07.35.png

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Community Manager
Community Manager

stijndelarbre,

 

Does this occur with any email address you try sending to? If you try sending to a different address, do you still get the same error?

 

JamesC

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Aspirant
Hi JamesC

This indeed gives the exact same error response.

Kind regards

Stijn
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Community Manager
Community Manager

stijndelarbre,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

Discussion stats
  • 5 Replies
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  • 2 In Conversation