Arlo Pro 3: Arlo is currently unavailable

[stijndelarbre]

I've just purchased the Arlo Pro 3 and was trying to share the camera with my girlfriend's account.

However, every time I try to send the e-mail, I get the "We're sorry. Arlo is currently unavailable. Please try again later." message.

I can not really find any help for this, and I'm wondering if this is account specific.

Can someone help me out on this?

[JamesC]

stijndelarbre,

Are you still experiencing this issue? Are you able to provide a screenshot of the error message?

JamesC

[stijndelarbre]

Yes indeed, I'm still experiencing this issue.

Screenshot attached. I'm seeing this in both the app and my browser.

[JamesC]

stijndelarbre,

Does this occur with any email address you try sending to? If you try sending to a different address, do you still get the same error?

JamesC

[stijndelarbre]

Hi JamesC

This indeed gives the exact same error response.

Kind regards

Stijn

[JamesC]

stijndelarbre,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC