Arlo|Smart Home Security|Wireless HD Security Cameras

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Jonh113
Star
Star

Is Arlo currently down. My PRO3 hub in no longer connected .

amber flashing light.

Internet connectivity good on all other devices .

I am on the UK 

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jguerdat
Guru Guru
Guru

Check https://status.arlo.com/ where Europe is shown as having issues.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jonh113 

 

Are you still experiencing this symptom? 

mcwups1
Aspirant
Aspirant

I apparently had a firmware update yesterday, and now I cannot get my cameras to connect at all. Rebooted, and then reset. Tried syncing, but doesn't recognize any camera.

 

What's going on? 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @mcwups1 I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 44051795

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