Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Down

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  • ‎2024-05-06 02:20 AM
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Jonh113
Star
Star
‎2024-05-06 02:20 AM

Is Arlo currently down. My PRO3 hub in no longer connected .

amber flashing light.

Internet connectivity good on all other devices .

I am on the UK 

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jguerdat
Guru Guru
Guru
‎2024-05-06 05:47 AM

Check https://status.arlo.com/ where Europe is shown as having issues.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-07 11:11 AM

Hi @Jonh113 

 

Are you still experiencing this symptom? 

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mcwups1
Aspirant
Aspirant
‎2024-05-08 03:26 PM

I apparently had a firmware update yesterday, and now I cannot get my cameras to connect at all. Rebooted, and then reset. Tried syncing, but doesn't recognize any camera.

 

What's going on? 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-08 04:21 PM

Hi @mcwups1 I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 44051795

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