Arlo 3 says firmware update required, base station also disappeared, nothing updating , useless

[markogden571]

Arlo 3 says firmware update required, base station also disappeared, nothing updating , useless

have tried all the steps and resetting, nothing is working. fine yesterday and overnight the cameras have been rendered completely useless. internet and connection perfect, battery full charged. 

[ShayneS]

@markogden571 

Your account shows as the granted user. Can you PM me with the email associated the Admin account?

Thanks