Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 1 Reply
  • 330 Views
  • 0 Likes
  • 2 In Conversation
COparrothead
Follower
Follower

I have noticed in the last couple of weeks that when any of my cameras record and event they do not play back correctly on my iPhone or iPad.  For example an event occurred at 8:07pm and when I hit the play button to view it, an event that was recorded at 5:35pm plays.  This issue only happens when I try to view the events on either of my IOS devices (iPhone or iPad).  If I watch it on my computer it plays back the correct event

1 REPLY 1
JamesC
Community Manager
Community Manager

COparrothead,

 

Do you have the latest version of the iOS app (3.5.1) updated and installed from the app store? Does this issue always happen or is it intermittent?

 

JamesC

Discussion stats
  • 1 Reply
  • 331 Views
  • 0 Likes
  • 2 In Conversation