Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo 3 Pro Play Back Not Synced

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COparrothead
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I have noticed in the last couple of weeks that when any of my cameras record and event they do not play back correctly on my iPhone or iPad.  For example an event occurred at 8:07pm and when I hit the play button to view it, an event that was recorded at 5:35pm plays.  This issue only happens when I try to view the events on either of my IOS devices (iPhone or iPad).  If I watch it on my computer it plays back the correct event

Model: VMB4540 | Arlo Pro 3 SmartHub
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JamesC
Community Manager
Community Manager

COparrothead,

 

Do you have the latest version of the iOS app (3.5.1) updated and installed from the app store? Does this issue always happen or is it intermittent?

 

JamesC

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