Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO USELESS! - Support keep passing to "next tier"???

Reply
Discussion stats
  • 2 Replies
  • 277 Views
  • 0 Likes
  • 3 In Conversation
Tootsie001
Aspirant
Aspirant

Does anyone know Matthew McCrae email as these cameras and so called support are so useless in 3years nothing ever works properly and tech support must be a chocolate fireguard!!! Yhey understand nothing and keep passing to "next tier"???

Model: VMC4040P | Arlo Pro 3 Wire-Free Camera
2 REPLIES 2
JamesC
Community Manager
Community Manager

Tootsie001,

 

What issue are you experiencing? Do you have a support ticket I can reference and request an update?

 

JamesC

Dg74
Aspirant
Aspirant
Wow 3years, your long suffering!
I’ve experienced arlo & arlo ultra specifically for 5days now...& that’s almost become more than enough!
Totally agree re chocolate fire guard comment & the more I read on here the more it amazes me how the company can get away with such poor service & how they can still be in business! You would expect this sort of thing from a tacky cheap product..arlo is far from that!!
Trading standards (uk) & other organisations should seriously investigate this company!
Discussion stats
  • 2 Replies
  • 278 Views
  • 0 Likes
  • 3 In Conversation