Arlo|Smart Home Security|Wireless HD Security Cameras
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Tootsie001
Aspirant
Aspirant

Does anyone know Matthew McCrae email as these cameras and so called support are so useless in 3years nothing ever works properly and tech support must be a chocolate fireguard!!! Yhey understand nothing and keep passing to "next tier"???

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JamesC
Community Manager
Community Manager

Tootsie001,

 

What issue are you experiencing? Do you have a support ticket I can reference and request an update?

 

JamesC

Dg74
Aspirant
Aspirant
Wow 3years, your long suffering!
I’ve experienced arlo & arlo ultra specifically for 5days now...& that’s almost become more than enough!
Totally agree re chocolate fire guard comment & the more I read on here the more it amazes me how the company can get away with such poor service & how they can still be in business! You would expect this sort of thing from a tacky cheap product..arlo is far from that!!
Trading standards (uk) & other organisations should seriously investigate this company!
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