Arlo|Smart Home Security|Wireless HD Security Cameras

2nd Pro 3 camera added via "Add Device" not recording

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Johnfj40
Aspirant
Aspirant

I cannot get the Add Device feature to work when the added device is a camera. I have multiple Pro 3 cameras installed and when motion is detected on Camera A, for example, I want Camera A and Camera B to record. Right now Camera B will not record when motion is detected by Camera A even though it's included in the "Then do the following" section of the rule. Thanks.

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StephenB
Guru Guru
Guru

@Johnfj40 wrote:

Right now Camera B will not record when motion is detected by Camera A even though it's included in the "Then do the following" section of the rule. Thanks.


Do you have activity zones set up for Camera B?  If so, try deleting them,. and then test again.

 

Another poster ran into this issue a little while ago, and figured out that the activty zones in the triggered camera was surpressing the recording.

dcfox1
Master
Master

I haven't used cross triggering in a while but when I did if the motion in camera B was outside the zone it was disregarded. I assume it has to do the position of the second camera. What @StephenB said is a good way to test it. 

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