2/4 cameras show device failed to connect. please try again.

[RetroSafe]

Seems like after the 3 month free trail, we all have issues

The device failed to connect. Please try again. is the message I keep getting trying to view 2 out of the 4 cameras I have on the website. On the mobile app those 2 cameras just get stuck on connecting... 

I am paying for the Arlo Smart subscription. 

[JamesC]

RetroSafe,

These are symptoms of poor connectivity/signal strength. What does the signal strength indicator show for the 2 cameras that have this issue?

JamesC

[RetroSafe]

Next to the battery icon is the wifi signal right? Signal is good to me if that's the case. below I attached some screenshots from the app. 

the front left camera hasn't been updated in 1 day and the driveway camera hasn't been updated in 2 days. they are stuck on connecting.....

[JamesC]

RetroSafe,

Try removing and reinserting the battery in these two cameras and test again to see if you experience the same behavior.

JamesC