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I have 3 cameras installed that are working fine. They show as being on the "trial" plan even though I signed up for the $10/month plan. Can anyone give me a clue on how to get this sorted out? Haven't found anything in the knowledge base that help. Thanks in advance!
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The trial plan comes with each camera. It can vary from 1 to 3 months, depending on when the cameras were made. You don't need the paid subscription at the moment so you have 2 choices:
1) Cancel your existing paid plan until the trial(s) expire or
2) Cancel the trial plans so the paid subs take over.