Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 3 Floodlight constantly alarms

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Javaseuf
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Aspirant

My pro three floodlight constantly alarms. If I leave the camera turned on, it will have alarmed at least 120 times within the hour and when I review the video log, there is no motion in the videos that would’ve caused or should have caused an alarm. Any suggestions my friends? I have set the sensitivity to almost 0 and it still alarms.

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StephenB
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Guru

@Javaseuf wrote:

 I have set the sensitivity to almost 0 and it still alarms.


Where are you setting this?  Many folks mistakenly think the setting is in the motion detection test - it's not there, you need to change it in the rules.

 

Also, check the rules and make sure audio detection is not enabled.

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

Javaseuf
Aspirant
Aspirant

I’ve looked and looked on the app and cannot find where I can adjust the sensitivity in the rules. How do I enter the rules mode? Thanks!

StephenB
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Guru

@Javaseuf wrote:

I’ve looked and looked on the app and cannot find where I can adjust the sensitivity in the rules. How do I enter the rules mode? Thanks!


There's a mode control at the bottom of the app (and at the top of my.arlo.com).

 

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

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