Arlo|Smart Home Security|Wireless HD Security Cameras
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My Pro 3 Floodlight is not recording videos

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Hello,

For some reason my Pro 3 Floodlight is not recording and storing any videos at all.  For a few days I was getting a pop up saying I had to subscribe to something but now I don't get it.  How can I get videos of events recorded and saved?  It worked for about 3-4 months but then stopped.  Thank you.  

Model: FB1001 | Arlo Pro 3 Floodlight

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Guru Guru
Guru

ANy camera newer than the Pro 2 requires a subscription. When you installed the floodlight you got a 3 month trial which it would seem to have expired. Thus your choices are to use Settings, Subscription to add a single camera sub or to use a base station or hub to connect to rather than WiFi so you can use local recordings without a sub.

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Guru Guru
Guru

ANy camera newer than the Pro 2 requires a subscription. When you installed the floodlight you got a 3 month trial which it would seem to have expired. Thus your choices are to use Settings, Subscription to add a single camera sub or to use a base station or hub to connect to rather than WiFi so you can use local recordings without a sub.

View solution in original post

Discussion stats
  • 1 Reply
  • 68 Views
  • 0 Likes
  • 2 In Conversation