Arlo|Smart Home Security|Wireless HD Security Cameras

Floodlight camera - can't factory reset or get it to sync

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Hi

 

New camera - got it working but it then seemed to lose ability to connect so I have deleted it from the web service and tried re-sync ing it - but I cant get it to go into sync mode (blue light flashing)

Just get slow blue light every few seconds.

 

Tried the sync button to factory reset but no go - battery out and back in 

 

Any advise please?

 

Thanks

 

Model: FB1001 | Arlo Pro 3 Floodlight
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Community Manager
Community Manager

Mayhill,

 

Is there any error message when attempting to sync? Try charging the battery and then attempt the sync process again. Do you still experience the same behavior?

 

JamesC

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