Flood Light randomly turns off at night

[Andersonnmbr2]

Each night, sometime around midnight, my Arlo pro three flood light turns off as if I turned it off manually in the app.  Every morning, I have to go into the app and manually turn the flood light on.  Is this a known bug and how do I fix the problem? 

[BrookeN]

Yes, we will need that on to troubleshoot the behavior you are seeing. 

[Andersonnmbr2]

I have turned it on. 

[BrookeN]

Thank you.

[BrookeN]

Are you still seeing this same behavior?

[Andersonnmbr2]

Randomly, yes. 

[BrookeN]

It seems to be related to smart things. We can look into it further, however we would need these steps done first.

Go to SmartThings Web (my.smartthings.com)

• Log in to your Samsung Account
• Select Menu (⋮) and choose Settings
• Toggle on Account Data Access
• Select the time period and confirm

[Andersonnmbr2]

Should I select unlimited time? 

[BrookeN]

Just for now. 

[Andersonnmbr2]

Done