Arlo|Smart Home Security|Wireless HD Security Cameras

Dropped floodlight

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TomKSr
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I dropped Pro 3 floodlight from 10’ ladder.  A small black piece popped off that covered electrical connection.  I snapped it in place.  The floodlight operates but the picture is a little blurry.

Any suggestions?

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jguerdat
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After making sure the lens is clean, it may be that the lens or sensor has moved slightly causing this. I don't know if you can get a replacement but it may be worth trying. Use the app to go to Settings, Support. Select the camera and scroll down to Contacts to see what official support may offer.

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