Arlo|Smart Home Security|Wireless HD Security Cameras

How do I get a hold of someone for a new mounting plate?

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bsieloff
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Greetings,  I have had my arlo 3 floodlight sitting on my desk for a year.  I finally have time to put it up and I found there is no mounting plate.  I looked in the accessories area and there is no sku for a new mounting plate.  I then tried to find a way to reach Arlo support which seems non existent for issues like this.  Does anyone know how to get a hold of a representative to see if I can have them send me out a new mounting plate or pay for a new one?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @bsieloff 

 

I have escalated this for you and someone will be reaching out as soon as possible.

 

Thank you

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