Arlo floodlight notifications when disabled

[Nate3523]

Hi guys,

A few weeks ago my Arlo floodlight started sending unsolicited motion notifications on 2 phones after 6pm daily even though it was only set up to send smart notifications when a person was detected . All other cameras are ok.

Have tried the following to no avail:
-Rebooting base station and floodlight
- remove camera from smart notifications and disabled push notifications.
-Changed to custom mode

After trying all of these things I am still getting these notifications come through even when notifications are completely disabled from that camera.

Any suggestions would be appreciated.

[StephenB]

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@Nate3523 wrote:

Any suggestions would be appreciated.

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Maybe try a factory reset.

• https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

[CanadaNB]

I have the same issue, as soon as it gets dark enough for the floodlight to turn on, I get notifications even though the push notifications are turned off….very annoying as I live on a busy street

[Nate3523]

Still happening for me, only after 6pm which is odd. Haven’t been able to work it out.

[jguerdat]

Try toggling the push notifications off/on/off again to see if that helps.

[JamesC]

The development team is working on a solution for this issue. I will provide an update as soon as I know more.

You can also follow the bigger discussion on this issue here: https://community.arlo.com/t5/Arlo-Pro-3-Floodlight/Annoying-alert-Arlo-secure-notification/m-p/1872...

JamesC