Arlo cameras not syncing

[harybroks]

Has anyone experienced issues with Arlo cameras not syncing after a firmware update? Looking for solutions or troubleshooting tips to resolve syncing problems. Any help would be appreciated!

[jguerdat]

It could be a failed update. What is the camera LED doing? Have you tried removing the battery and reinserting it?

[Vincent8000]

Arlo Pro 3 camera recently removed from mount for cleaning. Upon completion, reinserted battery and attempted to pair with Wifi. Received message firmware update available, proceeded with update. Camera will not connect to Wifi even after numerous attempts and resets. Camera has had 3 attempts out of 30+ in which it has read successfully paired with Wifi; upon hitting continue prompt, receive message not connected to Wifi.

I have 3 Pro 3 cameras all mounted in locations not attached to house and using solar charging made for these cameras, in addition to 2 wired video doorbells and 1 wireless video doorbell. 

I am wondering if returning to previous firmware setting would allow connection to Wifi, and if so how to accomplish this.

Any advice or experience relevant to this connection issue appreciated.

Thanks,

VI 

[jguerdat]

Did you follow this procedure?

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera