Arlo Pro 3 flood light not recording but the flood light is on

[BlackBear1]

Firmware 1.080.25.1_32_e230cb8 Hardware: FB1001AerH6

I have 3 flood light at home. One of those has the problem. It seems like it can detect the people and turn on the flood light. However, there is no capture in the cloud. I have the subscription and it is connected to the wifi of my home router. I can view the real time streaming. I also use the position detect tools. It works fine. It is just not recording.

[StephenB]

Can you make (and view) a manual recording?

Have you tried removing and reinserting the battery?

[BlackBear1]

I can make a manual recording.

And when I remove battery and put it back. Everything will back to normal.

[StephenB]

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@BlackBear1 wrote:
I can make a manual recording.

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That confirms there is no problem with the subscription.

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@BlackBear1 wrote:
And when I remove battery and put it back. Everything will back to normal.

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It is odd that the camera will livestream, manually record, give you people notifications, but not record them.

Though painful, one thing you could try is a factory reset.  https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera