Arlo Floodlight won't charge

[ATXScott]

I've swapped micro-USB cables, I've tried another power adapter (although it's for another Arlo camera- not the floodlight- so I'm not sure it's compatible). I've removed the battery and reinserted. The light turns blue for a second, then goes off, but does not blink. I've tried removing the battery entirely and plugging in: no light at all. 

Any ideas? I've thought about buying the magnetic charger, but I'm reluctant to spend the money when it may not work.

[JamesC]

ATXScott,

Are you using an official Arlo branded charging cable?

For tips on charging your Arlo Pro 3 Floodlight, take a look here https://kb.arlo.com/000062384/How-do-I-charge-my-Arlo-Pro-3-Floodlight-Camera

JamesC

[Jtl4pr]

Mine quit charging no matter what method I use to plug it in. The only help support is to tell me to buy another one. Seriously? I’ve had it just over a year - of course it’s out of ‘warranty’. Am I just supposed to buy one every year?!! Stay away from the product!!

[CrystalClear83]

This happened to my camera Arlo pro floodlight 3. Stoped working little over 1 year. I don't trust Arlo and won't recommend them anymore.

[Rambaud]

Charging has stopped working on mine since the last firmware update.

I've been using an Arlo battery and outdoor cable for two years and never had a problem before.

I managed to recharge the battery via another Arlo camera, so it's not a problem with the battery but with the camera's on-board charger which no longer works since the firmware update which seems to have a bug

Hopefully a future firmware update will fix the problem.

[Jtl4pr]

Junk. They just expect you to buy a new camera every year. Terrible customer service. Do not buy anything Arlo. 

[Jtl4pr]

Don’t buy anything else from them. Just cut your losses and don’t let any friends or family buy anything from them. 

[CrystalClear83]

I bought 2 eufy cameras during prime day. So far I'm impressed, and there's no monthly fee!

[CrystalClear83]

Mine is worse, the camera shows no sign of life with battery or plugged in directly.