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I've swapped micro-USB cables, I've tried another power adapter (although it's for another Arlo camera- not the floodlight- so I'm not sure it's compatible). I've removed the battery and reinserted. The light turns blue for a second, then goes off, but does not blink. I've tried removing the battery entirely and plugging in: no light at all.
Any ideas? I've thought about buying the magnetic charger, but I'm reluctant to spend the money when it may not work.
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Troubleshooting
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ATXScott,
Are you using an official Arlo branded charging cable?
For tips on charging your Arlo Pro 3 Floodlight, take a look here https://kb.arlo.com/000062384/How-do-I-charge-my-Arlo-Pro-3-Floodlight-Camera
JamesC
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Mine quit charging no matter what method I use to plug it in. The only help support is to tell me to buy another one. Seriously? I’ve had it just over a year - of course it’s out of ‘warranty’. Am I just supposed to buy one every year?!! Stay away from the product!!
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This happened to my camera Arlo pro floodlight 3. Stoped working little over 1 year. I don't trust Arlo and won't recommend them anymore.
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Charging has stopped working on mine since the last firmware update.
I've been using an Arlo battery and outdoor cable for two years and never had a problem before.
I managed to recharge the battery via another Arlo camera, so it's not a problem with the battery but with the camera's on-board charger which no longer works since the firmware update which seems to have a bug
Hopefully a future firmware update will fix the problem.
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Junk. They just expect you to buy a new camera every year. Terrible customer service. Do not buy anything Arlo.
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Don’t buy anything else from them. Just cut your losses and don’t let any friends or family buy anything from them.
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I bought 2 eufy cameras during prime day. So far I'm impressed, and there's no monthly fee!
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Mine is worse, the camera shows no sign of life with battery or plugged in directly.
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Arlo Mobile App
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Arlo Pro 3 Floodlight
1 -
Arlo Smart
60 -
Before You Buy
79 -
Features
108 -
Installation
114 -
Troubleshooting
496