Arlo|Smart Home Security|Wireless HD Security Cameras

App and website show different battery levels.

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VikingATX
Follower
Follower

Why does it show 0% battery in the app and 29% battery in the web portal?

Model: FB1001 | Arlo Pro 3 Floodlight
TomMac
Guru Guru
Guru

Have seen similar... don't know why...but I do believe that Arlo is aware of this issue.

 

When my web and app showed 2 diff settings, I power rebooted the base and it self corrected. ( turn off then on , let reboot )

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

This topic has been escalated and is currently under investigation by the development team. We will provide more information once we have additional details.

 

JamesC

kr67mustang
Guide
Guide

Any update on this Solar Panel issue yet 3 weeks after it has been brought to Arlo's attention? I VMA 5600 solar panel all of a sudden stopped charging and no lightning bolt trough battery icon any longer

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