low volume issue on Arlo Pro

[Afecteau]

So camera volume is a whisper just spent half a day setting up system and an hour with tech support who eventually said the volume I am have is normal volume It’s a whisper! I’m using iphone7 and iPad and a AirPort Extreme router. PleAse help so I don’t have to climb back up and remove and take it all back. Thanks. Andy

[slompochomp]

Did you look at the tiny Mic and Speaker holes at the bottom. This system does not have a large speaker\mic. This system is ment for the average consumer and if your seeking a Big loud speaker you may need to look at profesional grade systems. Just looking at the camrea size when I got it I knew it wouldn't put out much sound.

[jguerdat]

Try using a computer browser to see if it's better. If so, it's because you can change the computer mic gain where you can't do that on a mobile device (I wish they'd add it in as a new setting in the OS). ALso, I was told that the camera speaker should be within 3 feet of the person so different positioning may help.