Re: iPhone not showing Arlo under Location Services
My wife has an iPhone and so do I. I want to use Geofencing but cannot get it to work. In the Arlo app she is enabled but shows as unavailable.
1. I have seen indications in user forum that her name (Debbie's phone) may be a problem. If this is so, where can I change the name? I am not aware that I ever named her phone with a '
2. Under location services in her phone the Arlo icon is not shown. Why and how to fix? She has been invited and shows as having accepted.
I must have been unclear.
The Arlo app does not show under the Settings. Hence I cannot click on it.
As a result, I presume, the app is not active in the iPhone and when I look at the app (on my iPad) it says that the iPhone is enabled but unavailable.
I can therefor not get the Geofencing to work on a "Last out, First-in" arm/disarm for our two telephones.
Can I suggest that you offload the arlo App on the iPhone as well as delete the arlo App. Do this by-
On the iPhone, open settings, tap on general, tap on iPhone storage, wait for the page to refresh, scroll down to the arlo icon and tap to see the options mentioned above.
Repower the iPhone and install the arlo App and when prompted, allow it to run in the background and allow location services set to always.
Hope this helps.
I came a bit further with your help - thank you.
The only way forward I can see is to contact arlo support.
If they can’t help then maybe look at using the IFTTT signaling App which has been mentioned here on the forum.
I myself have geofencing working on two iPhone 5s and iPad using the same login account rather than inviting friends.
Unfortunately using this method limits the arlo App login to one device at a time.
When you enable the devices in geofencing mode you need to toggle all the wanted devices off and then on on each device to make it work with both. It is the only workaround I have seen work.