Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
×Urgent: Activate Two-Step Verification Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account. Please enable this feature now. Learn More.
We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
As noted in the instructions, you must use an Ethernet cable to connect the base to your router. The closest you can come to making it wireless is to use a WiFi extender and plug the Ethernet cable into that.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.