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Zones are not working with third-party solar panel plugged

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Miguelsantunes
Aspirant
Aspirant

Hello, 

Since a Dec2019 update my zones aren't working anymore ( with Solar panel plugged), anyone saw the same? 

*isn't an Arlo solar panel, but I think makes no difference. (shouldn't)

 

I already reboot, unplug and plug again, still, I create a zone and isn't working properly.

any tips, help? 

 

thanks in advance,

Miguel

5 REPLIES 5
TomMac
Guru Guru
Guru

Many of the cameras need ac power for zones... the solar panel is good for recharging but not the zones ( unless the zones work on battery like the newer Ultra )

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Miguelsantunes
Aspirant
Aspirant

Thanks, but the point is: was working previously. not now.

StephenB
Guru Guru
Guru

@Miguelsantunes wrote:

Thanks, but the point is: was working previously. not now.


Are you using cloud activity zones (which require a paid subscription), or local activity zones (which require AC power)?

 

Local activity zones don't work with the Arlo solar charger.

Miguelsantunes
Aspirant
Aspirant

Local activity zones

StephenB
Guru Guru
Guru

@Miguelsantunes wrote:

Local activity zones


Is the system telling you that the camera needs to be AC powered?

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