Arlo|Smart Home Security|Wireless HD Security Cameras

Wireless Arlo Pro 2 will not record/detect motion

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Elochman Aspirant
Aspirant

1 of my 15 cameras will not detect motion. The last time it detected motion and recorded was Jan 9. I have tried removing the battery, deleting and reinstalling. I’ve also tried to go in to the motion sensitivity settings and the camera will not detect motion while in test mode. I don’t know what else to do. Any advise?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru jguerdat Guru
Guru

It sounds like a bad camera. Open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx