Arlo|Smart Home Security|Wireless HD Security Cameras

Why didn't the camara record automatically?

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DWWatson
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Follower

We just installed our wire-free cameras and have synced them to the base unit.  We can see the live feed and know the cameras are working.  We have the cameras set for motion activation and set for the most sensitive motion.  We activated the viewing of the cameras on our cell phone and drove out of the driveway.  On the cell phone, we saw the live feed as we drove out, but there was no recording of the action in the library.  Why didn't the camera record the action?  What do I have set wrong!

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TomMac
Guru Guru
Guru

With live viewing, you are over-riding the motion detect so it will not record unless you manually start one from the same screen ( target icon )

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @DWWatson

 

The cameras will not record while actively/Manually live viewing. This will interrupt the motion detection & recording. 

TomMac
Guru Guru
Guru

With live viewing, you are over-riding the motion detect so it will not record unless you manually start one from the same screen ( target icon )

--------------------------------------
Morse is faster than texting!
--------------------------------------
Discussion stats
  • 2 Replies
  • 673 Views
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  • 3 In Conversation