Arlo|Smart Home Security|Wireless HD Security Cameras
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Why am I getting audio detection alerts when I have my audio and microphone turned off?

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Xnavyman17
Guide
Guide

Why am I getting audio detection alerts when I have my audio and microphone turned off? Very annoying. Please help!!!!

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jguerdat
Guru Guru
Guru

Read the FAQs here about changing settings in you modes and rules (as well as many other useful topics). You have to disable audio detection in your modes and rules. Be sure to save changes.

Xnavyman17
Guide
Guide
Thank you but I have already done that and I am still getting the notifications.
jguerdat
Guru Guru
Guru

If it's a custom mode, try recreating the mode all over again with the same settings. Otherwise, remove the camera(s) and resync.

Xnavyman17
Guide
Guide
I actually went in to the settings and turned off the "always listening" tab. Not just the speaker and the microphone.
jguerdat
Guru Guru
Guru

"Always listening" - it's not on my Pro 2 cameras for either settings or modes/rules. Maybe some screenshots would help.

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