Arlo|Smart Home Security|Wireless HD Security Cameras

While recording, image disappears. Audio will continue and surrounding area will still appear

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dennis45
Aspirant
Aspirant

While recording an image will disappear. The audio will continue and surrounding area will still appear.

 

Example: A car and person will be recorded and the car and person disappear. The street will show without the person and car but can hear engine.

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dennis45
Aspirant
Aspirant

After recording has been saved an image will disappear. Example: I will go to recorded 2 minute period and a person and car will disappear but can hear engine running. The street will show as if a person and car is not there but they are there.

TomMac
Guru Guru
Guru

Post the video here so we can fiq out what is wrong .

( you can share the link here, shared links last 24 hrs )

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Morse is faster than texting!
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TomMac
Guru Guru
Guru

dupe posting, already answered

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Morse is faster than texting!
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Dannybear
Master
Master
Seems to be a common theme, the missing video content in the recording I mean.
Dannybear
Master
Master
This is a common occurrence with wifi streaming systems that have local intermittent interference. The arlo server stops recording the video stream data when it occurs but audio continues hence the last video frame is added at the end to give the appearance that the recording was full.
If you’re lucky to have the USB backup working then the full length video should be on there.
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