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We have 2 water damaged Pro 2 units that appear to need servicing - but no idea where to sent the units for repair in Eastern Europe (Hungary) - they have most likely out of warranty and we would consider payable servicing if the price is not excessive.
The units are stuck in a loop, they clash blue, purple and then orange repeatedly and then after a min or so the lights go off for a few seconds and then it starts again, until the charger is disconnected.
The IR sensors are turning with inside light and the units don't sync to the VMB4000 any more.
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VeronikaTMoore,
If the devices are still within warranty, you can contact support within the Arlo Secure mobile app under Settings > Support to initiate a warranty claim.
JamesC
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NO!!!
Lack of service, the cost was over 4.000.-Euro's total, and within 3 years the equipment stopped working, sorry guys unfortunately I am not a Rothschild.
So no I would not recommend your company to anyone, and I am waiting for your competitors to come out with a reasonable product and as soon as I can I will swap, because what you provide is simply a scam. No recycle no discount after having a faulty product, so I will stay away from any of your stuff in the future.
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