Arlo|Smart Home Security|Wireless HD Security Cameras

Whats happening with one of my Arlo cameras

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nz19
Aspirant
Aspirant

Hi,

 

I have a couple of cameras setup in my garage for our new puppy, however I captured footage early this morning setoff (7-8) times 'motion detected' with one of the cameras. Basically the other camera was emitting a bright light for 2-3 seconds. Why is that camera doing this. Only happens in the dark? See link below:

 

https://arlo.netgear.com/hmsweb/users/library/share/link/DD2C28A44424B2CB_201804

 

Help much appeciated.

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TomMac
Guru Guru
Guru

The bright light you see is the other camera's IR light coming on.... it may have been right at the level of light where it would turn off ( like in day ) so it flashed

 

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jguerdat
Guru Guru
Guru

I've also seen this at night from various Pro series cameras that my Q camera catches. It's almost like a signal from the server sets it off with 1 to 3 brief flashes. No idea why, it just does.  Doesn't happen often.

nz19
Aspirant
Aspirant
Thanks. So how can I collaborate this particular camera so the IR light doesn’t come on in the middle of the night?
jguerdat
Guru Guru
Guru

Not having them point at each other may help but you may need to just use trial and error.

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