Waterfall video distortion. Tried reset and goes away but comes back. See attached picture.

[Schneelaufen]

I have one camera of 5 that has reoccurring issue with distorted video. The best that I can describe it , is if you are viewing the video or a pic through a waterfall. POPO the camera does nothing. I reset the Arlo router and it will go away. But eventually it will come back. At least weekly and sometimes every couple of days. The unit is continuously powered by 110v. See attached pic. Thoughts?

[Dannybear]

Suggest you open a case with arlo support via their webpage.
For the interim remove external power to the camera to stop the digital smearing recurring.
If you need the camera externally powered then use a smart switch and schedule power cycling daily.
I now use smart switch’s on all my Base stations and powered cameras to make the system work more reliably.

[StephenB]

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@Schneelaufen wrote:

I have one camera of 5 that has reoccurring issue with distorted video. The best that I can describe it , is if you are viewing the video or a pic through a waterfall. 

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The video is being corrupted in transmission (most likely on the camera->base link).

Some have reported this when AC power is connected, so it does make sense to test on battery-only.

I'd also try moving the camera closer to the base station, and see if the problem still occurs.