VMC4030P NEW CUSTOMER, UNABLE TO SUBSCRIBE
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Anybody else having problems subscribing to a plan? I've just installed 12 Arlo Pro 2s.
At the Arlo website (MY ARLO > SETTINGS > SUBSCRIPTION) there are no options to purchase / upgrade plans. All I see are these --
Subscription
Current Subscription and Plan
No Arlo Smart Plan Yet
- Where's the Basic plan gone?
Cameras
- 5 Supported
- 12 Connected
Manage Camera Status
Buy add-ons and accessories
Arlo's Live Chat Agent, after an hour of asking me to do all sorts of troubleshooting, finally asks where I'm using these. I'd have thought this was a basic question to ask at the very onset...
Anyway he says there is no subscription service in my country. Screwed! Bought these in Best Buy LA and sales staff was adamant the free service will at least work here. He conveniently left a part out, the one that caps this free service for 5 cameras.
I live in a place with rampant theft and sunk in $3,000 on Arlos for nothing.
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Buy 2 more base stations. Create 2 more accounts with 2 more email addresses. Add one base to each account and sync appropriate cameras to each one. Each one can have 5 cameras. Use Settings, Grant Access from two accounts to the third so all cameras can be seen in one login.
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Thanks again.
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