VMB4500 Camera Views Subject But Doesn't Record

[Coro119]

My cameras  see the subject but do not record if there is motion. Tried syncing with base, but that hasn't helped. Anyone else?

[StephenB]

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@Coro119 wrote:

My cameras  see the subject but do not record if there is motion. Tried syncing with base, but that hasn't helped. Anyone else?

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Can you confirm that this is a Pro 2?  If it is a different model, please let us know what you have.

[Coro119]

Yes, it is a Pro2. I unplugged it overnight. Works fine now. There must have been a software update. Everything displays differently now. 

[Olivier_b]

@StephenB also an issue when plugged with power cable charging, no issue on battery

[StephenB]

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@Olivier_b wrote:

@StephenB also an issue when plugged with power cable charging, no issue on battery

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I saw those reports for Pro 5s cameras.  But @Coro119 has a Pro 2, so that isn't the problem here.