VMB4000, can't use push-to-talk on app and support team doesn't know how to fix it.

[Lukas762]

When using the App and trying to speak with the microphone icon it shows 'Connection Failed. Tap this message to retry', call support but they sent my a link how to use the icon, I know how to use the icon that doesn't solve the problem, if anyone knows how to fix it

[TomMac]

have you tested it via a browser at   my.arlo.com

( to eliminate phone / app )

[JamesC · Accepted solution]

Lukas762,,

There was an issue on the previous version of the app that resulted in the symptom you described. Please download the latest version from the app store and test again.

JamesC