Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 3 Replies
  • 1939 Views
  • 0 Likes
  • 2 In Conversation
Dpt
Aspirant
Aspirant
Motion or Audio detects something and the little icon lights up but doesn't record on the odd occasion, it's a massive security rick for me as I'm living in a rough area. Please help. I've read the reasons why the motion could be playing up but can't find anything on audio.
3 REPLIES 3
JamesC
Community Manager
Community Manager

Dpt,

 

How often is this occurring? It could be a problem with the location of the camera. Do you have more than one camera behaving this way?

 

JamesC

Dpt
Aspirant
Aspirant
JamesC,

It's happening on the odd occasion, Two cameras are doing this, they are also going offline all the time as well.

Dpt
JamesC
Community Manager
Community Manager

Dpt,

 

This would seem to suggest there is a connection issue between the cameras and the base station. You might consider relocating your base station so that it is closer to the cameras and as far as possible from other devices that could be causing interference.

 

JamesC

Discussion stats
  • 3 Replies
  • 1940 Views
  • 0 Likes
  • 2 In Conversation