Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 2 Replies
  • 674 Views
  • 0 Likes
  • 3 In Conversation
nygnyr
Follower
Follower

Arlo Community, two issues ... when I use the Arlo IOS app, I do not hear sound from the cameras. 

Second, I just switched from arlo basic to arlo smart premier.  How do I access the video in the cloud?  I can't seem to find an option from IOS or Chrome on a PC.  My base device is VMB3010r2

 

Thank You!

2 REPLIES 2
jguerdat
Guru Guru
Guru

1) Make sure all permissions for the app in the phone settings are accepted.

 

2) The cloud videos are viewed in the library tab either in the app or browser.

AncientGeek
Hero
Hero

Mistaken post by me...

Discussion stats
  • 2 Replies
  • 675 Views
  • 0 Likes
  • 3 In Conversation