Unable to use Schedule mode when home in Geotracking

[thaug29]

When setting up Geotracking I am unable to select Schedule Mode when home, it keeps switching to Disarm.

[steve_t]

Have you populated your schedule with your recording modes already?

[thaug29]

I have set up the Schedule and that is what I am using but I wanted to use Geofencing with Schedule so I don't have to keep disarming when I'm home and then schedule when away. 

[thaug29]

I have that wrong, i want to have it Armed when away and set to Schedual when home but when using Geofencing it goes from armed to disarmed. Schedual is setup with cameras on when sleeping.  

[steve_t]

OK, cool. So when you edit the Geofencing mode from your mobile and scroll down to Select Mode, you set Away Mode to Armed. Is it that you can't seem to set Home Mode to Schedule?

[thaug29]

Ok so when setting up geofencing I select armed when away and schedule when home.  I finish setting it up and save, then I look at mode and watchfrontdoor is selected which is one of my modes and would be active at the time I look if schedule were selected. Shouldn't geofencing or schedule be selected?  If I then hit pencil under geofencing there is nothing there as if I did not just set it up.

[steve_t]

No, when you're in schedule mode, the mode displayed will be the one that is scheduled to run. It won't say Schedule

[thaug29]

So does anyone have an idea on how to get Geofencing to work? Even if I set up Geofencing with Armed when away and Disamed when home and then I hit Finish I can see Geofencing selected and then it switches to WatchFrontDoor which is a Created Mode. My phone is setup with Location Services On and Wi-Fi On.

[steve_t]

Geofencing is the same. If you're at home, the mode displayed will say WatchFrontDoor. If you're away from home, it will say whichever mode is applicable to the schedule

[thaug29]

I don't think geofencing is working because Schedule is set to watch front door from 6am to 6pm and to watch back yard from 6pm to 6am and mode always says watching front door no matter what time it is. Also was is there never anything under Geofencing when I select the pencil to edit Geofencing.

[steve_t]

Geofencing must be working since it's using one of the modes from the schedule instead of armed. If it says watchfrontdoor instead of watchbackyard at it's after 6pm, first force quit and restart your app and see what the mode is again. If not, it's the schedule that isn't working, not the geofencing part

[thaug29 · Accepted solution]

I just got off the phone with netgear and found that there is a problem with Geofencing working when your device name has any puncuation in the name. I had ' in my phones name and it was keeping Geofencing from working so I renamed my phone without puncuation. Now when I go to the mode screen Geofencing is now selected and if I select the pencil all my information is now there.

[thaug29]

Tanks for your help steve_t but I knew there was some kind of bug in Geofencing.