I can see the base unit on my phone, but I can't see it on my desktop. I've tried to add a device, but the desktop doesn't discover the base unit.
You don't add it again - it should be showing up if you are using the same account credentials.
Well, that seems goofy. I can see the videos on my tiny little phone screen from the thumb drive attached to the base unit , but I can't watch them on the PC because the base unit isn't a device?