Unable to connect to the intranet after I changed my password

[Tmccloskey69]

I have tried to connect to my internet. It keeps asking me to inter my password key. I have tried several things and still nothing. I contacted my local cable company too. I have entered my pass key and still nothing! They where working before I changed my internet box for a faster speed 

[StephenB]

---

@Tmccloskey69 wrote:

I have tried to connect to my internet. It keeps asking me to inter my password key. I have tried several things and still nothing. I contacted my local cable company too. I have entered my pass key and still nothing! They where working before I changed my internet box for a faster speed 

---

Are you talking about logging into your Arlo account?

Or something else????

[Tmccloskey69]

Logging into the WiFi network. Password has been changed. I see Arlo on the WiFi I click it asks for password. Then says wrong passeord

[StephenB · Accepted solution]

---

@Tmccloskey69 wrote:

Logging into the WiFi network. Password has been changed. I see Arlo on the WiFi I click it asks for password. Then says wrong passeord

---

You cannot join the Arlo WiFi network that is created by your base station.  Only the cameras connect to it.  Arlo has never disclosed the credentials it uses. That has always been the case - so not something that has recently changed.

You need to join your router's wifi network to connect to the internet.