Signed up for AT&T 300 Mbps fiber. After plugging Arlo Base Station, only getting 10-100 Mbps?

[Ihate100bees]

I recently signed up for AT&T 300 megabyte fiber with their modem internet 300 megabyte speed router. I have used all of the ports on coot to connect to other televisions and a couple wall inputs for laptop computers, so I bought a D-Link switch that gave me an additional 8 ports. The switcher automatically kicks over from 10/100 megabytes to 1 gig. When I plug the base station into the switcher with the additional ports that is connected to my router, it's telling me that it's only pulling 10 to100 megabytes... but when I look at the Arlo app and check the cameras out, it says they are working... but poor connection? I think when I had the arlo Bass Station pluged directly into my router, the connection was better. So my question is: does anyone know how many megabytes the Arlo base station actually requires? According to this switcher, it is somewhere less than a 100... so I'm not sure why the signal would be better when connected directly to my router. Thanks

[jguerdat]

The base only uses a 100Mbps connection since that's all that would ever be needed. You simply can't exceed that speed with a base and every camera recording at the same time. It's totally normal.

[Ihate100bees]

Do you know where I can see the specification for just the base station? I suppose I could just call technical support but it would be much better to post it. Before purchasing the system, Arlo told me I would need " at least"... 75 to 100 mbs for them to even work. So I would just like to see what their specifications actually say. If you have a link to somewhere that shows the 100 peak draw, can you please post it? Thanks

[jguerdat · Accepted solution]

There's an FAQ here on how much bandwidth is needed by each resolution. Multiply the peak bandwidth times the number of cameras concurrently streaming. Don't forget that one base can only stream 5 cameras at once.

A pretty good assumption is 1.5Mbps per camera at 1080p times 5 cameras = 7.5Mbps. If you have a second base with more camres or Q cameras, add those in, too. 100Mbps is gross overkill for Arlo in virtually any case. Same with the USB ports which are USB2.0 - you could never swamp the port (the drive is a different issue if you use a cheap, slow thumb drive).

[Ihate100bees]

Thanks so much for all this information. This will also help me if I need to add more cameras and another base station to know where things are.