Arlo|Smart Home Security|Wireless HD Security Cameras

Seeing delay in camera view. Is this an angle issue on camera?

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Tb9GL23
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We're fairly new to using the Arlo Pro-2.  We have 2 cameras, one at the front of the house and one at the back.  Both cameras seem to record after the person has opened the door to enter the house.  For example, the front camera angle covers the front door, driveway, and part of the street where one of our cars is parked (total field of range is about 25'.)  When one of us gets out of the car that's parked in the driveway and walks up to the front door, the camera starts recording once the front door is open and the person is walking inside.  It seems to miss recording the person walking up to the front door, which is most important if there was an intruder.  I'd rather not record the side/back of a person's head.  The same camera has no issues showing the trash trucks driving down in front of our house though as that triggers the motion sensor.

 

Is this an angle issue on the camera?  Any suggestions are greatly appreciated.

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jguerdat
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Read the FAQ here on best camera positioning. Motion is best detected when motion is ACROSS the FOV, not at the camera. You can also increase sensitivity in you rmodes and rules to see if that helps (another FAQ details this). Post screenshots for suggestions.

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