Arlo|Smart Home Security|Wireless HD Security Cameras
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Receiving error AC power has been disconnected Activity zones disabled

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Follower
Follower

I am getting the error message - AS power has been disconnected from your Arlo device. Activity zones are currently disabled. 

 

How do I get rid of the error? I don't need activity zone enabled, but I can't find a way to enable or disable them? The camera isn't working correctly with the error message showing.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Arlo Moderator
Arlo Moderator

Hi @Cross39

 

Do you have activity zones setup for that camera?

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Apprentice
Apprentice

I’m getting the same error message, but don’t understand why. This camera has never been connected to AC power. 

Model: VMB4500 | Arlo Pro/Pro2 Base Station
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Arlo Moderator
Arlo Moderator

Hi @sacornel

 

Do you have all your cameras Enabled/Active for Smart features within your account?

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Aspirant
Aspirant
I have the same problem can anyone help me out please?!
Model: VMC4030 | Arlo Pro Wire-Free Camera
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Arlo Moderator
Arlo Moderator

Can you provide details on when you receive this error? Are you trying to create an Activity Zone? Can you please provide a screenshot of this error message?

Discussion stats
  • 5 Replies
  • 1317 Views
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  • 4 In Conversation