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Re: Receiving error AC power has been disconnected Activity zones disabled

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Cross39
Follower
Follower

I am getting the error message - AS power has been disconnected from your Arlo device. Activity zones are currently disabled. 

 

How do I get rid of the error? I don't need activity zone enabled, but I can't find a way to enable or disable them? The camera isn't working correctly with the error message showing.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Cross39

 

Do you have activity zones setup for that camera?

sacornel
Apprentice
Apprentice

I’m getting the same error message, but don’t understand why. This camera has never been connected to AC power. 

Model: VMB4500 | Arlo Pro/Pro2 Base Station
ShayneS
Arlo Moderator
Arlo Moderator

Hi @sacornel

 

Do you have all your cameras Enabled/Active for Smart features within your account?

Kitchin94
Aspirant
Aspirant
I have the same problem can anyone help me out please?!
Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS
Arlo Moderator
Arlo Moderator

Can you provide details on when you receive this error? Are you trying to create an Activity Zone? Can you please provide a screenshot of this error message?

Discussion stats
  • 5 Replies
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  • 4 In Conversation