Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Receiving duplicate notifications on new Arlo app for same camera motion detection

Reply
Discussion stats
  • 5 Replies
  • 609 Views
  • 0 Likes
  • 5 In Conversation
CAMO
Aspirant
Aspirant

After downloading the new Arlo app, I now receive duplicate notifications on my phone for the same camera motion detection. Anyone experiencing this? Everything was fine on Arlo Legacy.

5 REPLIES 5
TomMac
Guru Guru
Guru

Did you delete the older app?

--------------------------------------
Morse is faster than texting!
--------------------------------------
CAMO
Aspirant
Aspirant
Yes I already did that
Dannybear
Master
Master
If you are using the schedule mode, check that the schedule times are set correctly, when I changed over to the new app I found that the schedule times were altered to start and stop on the top of the clock which arlo software gets confused and disabled everything.

I had to reset the start times to top of the clock and end times to one minute before to get it working again.

Another thing is to check if motion detection is working on powered cameras, mine don’t unless I pull the power cable and run on battery.
JessicaP
Arlo Employee Retired

Hi CAMO,

 

What phone device are you using?

Toni1946
Apprentice
Apprentice

YES! The same thing is happening to me, but only on one of my cameras. I have three cameras and during the day I have to shut one down because of this problem.

Discussion stats
  • 5 Replies
  • 610 Views
  • 0 Likes
  • 5 In Conversation