Problema con la app en S25

[fegmenmar]

Since I switched to Samsung S25, I installed the ARLO app but I can't log in. When I enter my user and pw, it doesn't enter, nothing happens. I already activated all the permissions

[ShayneS]

Do you get any screen flashing or login errors?

May I ask which troubleshooting steps you have tried so far? I don't want to suggest anything you have previously performed.

[fegmenmar]

It does nothing, that is, when entering User and PW, the app simply does not log in. I already gave the OK in all the permissions of the app, I already uninstalled and reinstalled the app several times, I already restarted my phone several times. I already changed my PW. I've already tried everything, it seems rather as if the app was not compatible with this version of Android or with this version of the UI

[fegmenmar]

No hace absolutamente nada. Cuando ingreso mi nombre de usuario y contraseña, la aplicación simplemente no inicia sesión. Ya he concedido todos los permisos de la aplicación, he desinstalado y vuelto a instalar la aplicación varias veces, y he reiniciado mi teléfono varias veces. Incluso he cambiado mi contraseña. Lo he intentado todo. Parece más bien que la aplicación no es compatible con esta versión de Android o esta versión de la interfaz de usuario.

[ShayneS]

@fegmenmar 

Can you private message me with the best contact method, and I'll have the team reach out to you as soon as possible?