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Troubleshooting
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Suggest you restart base daily and pull camera batteries daily if you want reliable camera operation of the system, although it will not fix the geofencing.
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The development team is working on an app release that addresses several geofencing issues being reported by users. We hope to have that app update available soon.
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I had trouble with this early on too. The work around that seems to work best for me is to put it on 3 schedules. One for Day, one for Night, and the regular Armed mode.
My Night and Armed Modes are duplicates of each other, so my schedule is this:
Midnight - 7:00 a.m = ARMED
7:00 a.m. - 9:00 p.m. = DAY
9:00 p.m. - 11:59 pm = NIGHT
I found that there was some confusing in the armed mode at the midnight switch over and my system would disarm each night. It was also worse and unpredicatable when I had SmartThings connected to it. I removed SmartThings, and set up the above schedule and I haven't had a problem since. I also use geofencing to switch between modes when our mobile phones leave/return from the zone.
So my Geofencing is set to ARMED to phones, and back to normal schedule when we are home. Hope this helps becasue the schedules are frustrating and they are also used to be different on IOS (probably same on Andriod) than they were on the website. I'd suggest scheduling in the brower and then geofencing is you wish from your mobile.
I also had a geofencing issue once, and when I checked I found that it moved my home location about a mile away in to another neighborhood
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@Dannybear wrote:
Maybe they should fix the forum website while they are at it.
Tell us more. What's bust for you?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Threads jump around between boards.
Replies go missing on threads.
Navigational delays and general dead stops using safari.
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